- Our company employs staff who hold a professional Property Management and Lettings qualification to at least a Level 3 (A-Level standard or equivalent). With their qualifications being supported by refresher training and continuing professional development (CPD).
- We are members of the Government approved independent redress scheme, The Property Ombudsman, view our certificate here.
- We stay up to date with the latest complex legislative changes.
- We have a great understanding of the Tenant Fees Act 2019 to make sure you do not take payment for something which may impact your Tenancy Agreement.
- Our regulator ensures we comply with a nationally recognised Code of Practice.
- We are mandated to hold an appropriate level of Professional Indemnity Insurance.
- Your investment income is automatically backed by the Propertymark Client Money Protection Scheme. This reimburses Landlords and Tenants for any missing deposits or rent should we misappropriate funds. Click here to read the Propertymark Conduct and Membership Rules.
- Our Client Money Accounts are independently audited regularly, see our Membership Certificate.
- If our standards fall we are held accountable and can be subject to disciplinary action, meaning your property will be managed well throughout rather than just when you sign up!
There are also further points to consider with regards to Local Authorities looking to increase their revenues by strengthening their enforcement:
- There are more than 125 pieces of legislation to be aware of when letting and managing a property, and not understanding them is not an adequate defence in court.
- Enforcement is beginning to catch up with the legislation, we can help prevent you from getting caught out.
- Tenants and Local Authorities can request a Rent Repayment Order which could reclaim rent from you if you.
Our processes are modern and completely online:
- You will have complete access 24/7 to your managed portfolio online and via a mobile app
- Your Tenants will also have an online portal with all the property information available 24/7, providing a self-service type environment.
We hold nationally recognised Accreditations and Memberships:
- ARLA
- Client Money Protection
- The Property Ombudsman (Enterprise and Regulatory Reform Act 2013)
- Trading Standards
- The Deposit Protection Service
- Zoopla and Prime Location
